Claim Reporting: How to Get Your Money Fast
Obviously, no one wants to find themselves in a claim situation of any kind, let alone something serious or high-dollar. Most people have an it’ll-never-happen-to-me mindset, but the truth is, accidents do happen, and they happen with higher frequency than people think. If it never happened to you, there wouldn’t be a need for insurance!
If you find yourself in a situation where you need to use your insurance, it’s typically a result of an unexpected or blink-of-an-eye occurrence. After collecting your thoughts, taking mental inventory, and reacting appropriately, your next call should always be to your agent, who will get the ball rolling right away and often have an adjuster on-site within a day or two.
The next phase of the process is the most critical in terms of prompt handling and quick payment. It’s the document phase. In any hull loss, be expected to produce all the documents related to the aircraft, including, but not limited to, the registration, airworthiness certificate, pilot’s logbook, pilot’s license and medical, etc. These will be in addition to the carrier’s claim forms, the shop’s repair estimates, and your photos. Because of this, you can see that the claims process is largely in the hands of the policyholder when it comes to promptness in handling. The quicker these items are gathered and sent to the adjuster, the quicker your claim check will be en route. In certain cases, we’ve had claim checks in hand within a week of the incident!